32816-Lucy-Group-AR-2025 web ready spreads_FINAL

Key Performance Indicators

STRATEGIC REPORT

Operational/non-financial KPIs

The Group has selected a number of financial and operational/non-financial performance indicators, which are used to monitor the key drivers of our business and to align our strategy to performance.

Strategic link

KPI

Relevance

Performance in 2025

4 Total Recordable Incident Rate (TRIR)

TRIR reduced by 24.3% to 3.9 in 2025. This reflects more effective risk controls, closer supervision, and better use of lessons learned from higher-risk incidents.

The health and safety of our employees is of paramount importance and we have a proactive approach to monitoring and improving this across the Group.

High-performing Businesses

Customer at the Centre

Engagement and Development

Sustainable

Excellence through Innovation

4.28

2023 2022 2021 2024 2025 3.90

4.43

6.57

Financial KPIs

5.15

Strategic link

KPI

Relevance

Performance in 2025

5 Occupancy rate for rental properties

Occupancy levels remained stable with a marginal decrease to 98%. Rents increased by an average of 9.2%, an improvement on last year’s 7.9%. The tenant Net Promoter Score remained strong at 89.

The Group has a significant investment property portfolio and occupancy is a useful indicator for income and customer satisfaction.

Aligns with our growth strategy.

Within a challenging market context, sales recorded modest year-on-year growth, supported by new product introductions despite a relatively strong US dollar. Growth was 5% on an Organic Constant Currency (OCC) basis, largely due to the strong US dollar reducing reported sales during the year.

1

Sales growth

29%

2023 2022 2021 2024 2025 3%

98%

2023 2022 2021 2024

19%

99% 99% 99%

15%

14%

2025

98%

We are committed to reducing our impact on the environment, as highlighted in the ESG section on pages 66 to 69. Lucy Electric purchases sulphur hexafluoride (SF6), a greenhouse gas, for use in some of its products. As this is not consumed by the Company only loss during normal manufacturing process is included in this figure.

Absolute carbon emissions increased to 18,431 tCO 2 e compared with 2021, driven mainly by the continued expansion of reporting across all Group businesses and higher production volumes. However, during the year, emissions decreased by 5.1%. Carbon intensity (tCO 2 e/£m) also continued its downward trend, showing a 24.6% reduction since the 2021 baseline and a further 3.2% decrease since 2024. The Group’s overall engagement score rose to 79%, reflecting stronger connections and a shared sense of purpose across our businesses. Our goal is to reach and retain a score of 80%, which is in the top 10% of our peer group.

Profits generated by the business are a key indicator of our performance and key to our long-term financial health.

PBT was below the strong performance of last year due to increased competition eroding selling prices and increased tariffs on imports in key markets.

6 tCO 2 e

2 PBT growth

18.1k

2023 2022 2021 2024

56%

2022 2021

18.4k 18.3k

(16)%

69%

2023

19.4k

43%

2024

2025

18.4k

(35)%

2025

3 Return on net assets

Return on net assets continued to be healthy, although lower than the strong performances in recent years.

We strive to produce positive returns across all businesses and use this measure to monitor how effectively we are using our capital. Each business sector has differing asset profiles and returns are measured against an appropriate target for that sector.

7 Employee

Genuine engagement across the workforce is vital to enhancing productivity, encouraging innovation, retaining top talent, and achieving our business goals.

engagement score

18%

12% 2023 2022 2021 2024 2025 13%

73%

2021

18%

76% 77%

2023 2022

22%

78%

2024

2025

79%

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Lucy Group Ltd Annual Report & Accounts 2025

LUCYGROUP.COM

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